The Standard Bearer for Excellence

When your bottom line mandates you confirm the strength of your sales front line, you need more than the average mystery shopping company.

Sales performance is our business. Our expertise is your business. At LeBlanc & Associates we focus exclusively on the housing industry to include new construction, active adult, senior living, and leasing. When you need to mystery shop your sales team, shop your competition, need a pre-hire shop, or determine how effectively your agents handle telephone calls, then LeBlanc & Associates will be your partner on the road to sales success.

Every day a home or lot sits unsold it costs your company money. If your sales frontline is not treating prospective buyers like valued clients, your company brand suffers. Our Audio-Video Profiles document the whole picture. Our detailed reports allow you to focus on the specific strengths and weaknesses of how agents are performing the job they were hired to do. In short, we provide the means to determine if your sales associates are creating the sale or waiting for the sale to come to them.

See your sales agents as your prospective buyers do through our dynamic Video Profiles.  Our team consists of credible mystery shoppers as well as trained and experienced report writers. By focusing on the process of the sale, both the agents and management will obtain meaningful information that can be used to hone sales skills. Other needs? LeBlanc & Associates is happy to tailor a program using our Audio Profiles or other specialized services.

Our client base ranges from small to large companies in the housing industry covering the continental US and Canada. These companies have come to rely on LeBlanc & Associates to be part of their overall sales training programs. Our high level of personal service is guaranteed. 

At LeBlanc & Associates, quality is not an option.
Quite simply, we are the best in our field.

House Approved