More Than Just Mystery Shopping

“I know of no greater tool for improving sales performance than the video shop. And I know of no better provider of this service than LeBlanc & Associates.”
— Jeff Shore, Sales Trainer, The Jeff Shore Company

When your bottom line mandates you confirm the strength of your sales front line, you need more than the average mystery shopping company.

With 20 years of experience, LeBlanc & Associates are leaders in sales performance reviews. We focus exclusively on the housing industry including new construction, retirement living, senior care, and residential leasing. 

From small companies to large recognized brands our clients rely on us to be part of their overall sales training program. It simply works!

Mystery shop your sales team, shop your competition, pre-hire shop, or determine how your agents handle calls.

Why use LeBlanc & Associates? Your Bottom Line depends on it.  Both in a hot market or a cooling trend, you need skilled sales representatives who can convert prospects into buyers. 

Unsold inventory costs your company money. If your sales frontline is not treating prospective buyers like valued clients, your company brand and bottom line suffers. Mystery shopping your team with either our Video or Audio Profile, documents your prospective buyer’s sales office experience. Our detailed reports allow you to focus on the specific strengths and weaknesses of how sales agents are performing the job they were hired to do. In short, LeBlanc & Associates provides the means to confirm if your sales team is creating the sale or waiting for the sale to come to them.

Our Video Profile is the most effective tool to capture the whole picture. See your sales agents from the perspective of your potential buyers.  Our team consists of credible mystery shoppers as well as experienced report writers. By focusing on the process of the sale, both agents and management will obtain meaningful information to hone sales skills. Other needs? LeBlanc & Associates is happy to tailor a program to meet your specific criteria.

It’s easy!  Connect with us by telephone, email or submit your request online.

At LeBlanc & Associates, quite simply, the best in our field.