Mystery Shopping
The Path to Sales Success

“I know of no greater tool for improving sales performance than the video shop. And I know of no better provider of this service than LeBlanc & Associates.”
— Jeff Shore, Sales Trainer & Coach, Shore Consulting, Inc.

When your bottom line mandates you confirm the strength of your sales front line, you need more than the average mystery shopping company.

LeBlanc & Associates will confirm if your sales agents are creating the sale or if they think the homes sell themselves. Unsold inventory costs your company money. If your sales frontline is not treating prospective buyers like valued clients, your company brand and bottom line will suffer.

How can we help? Let us know which of our mystery shopping programs best meets your immediate and long term needs.

  • Sales team mystery shops?
  • Competition shops?
  • Telephone shops? 
  • Pre-hire shops?
  • Design Center shops?
  • Internet shops?

Why use LeBlanc & Associates?   We live and breathe the housing industry. Our singular focus is the housing industry including new homes, retirement living, senior care, and residential leasing. 

With over 20 years of experience, LeBlanc & Associates has become the standard bearer for excellence in providing sales performance evaluations. We specialize in hidden video shops and also offer other mystery shopping options. Quite simply, we are the best in our field.

Our clients, ranging from small to large companies across the continental US and Canada, rely on LeBlanc & Associates as a trusted partner in their overall sales training programs. Sales performance is our business.

Our Video Profile is the most effective tool to capture the whole picture. See your sales agents from the perspective of your prospective buyers.  Our comprehensive reports provide detailed ratings and explain agent’s strengths and weaknesses to hone sales skills. Our team consists of credible mystery shoppers as well as experienced report writers.

Custom Lot Sales? Resort Destination Communities? We have done it all. LeBlanc & Associates is happy to tailor a program to meet your unique situation.

For LeBlanc & Associates, quality is not an option.

We are here to help you. Connect with us by telephone, email or submit your request online.