See What Your Buyer Sees
A picture is worth more than a thousand words. With our Video Profile, you have the most effective means to not only hear what the agent says, but to see the visual impression made on your prospective buyers. Our Video Profiles literally become your eyes and ears to validate successful sales techniques and to correct costly errors.
Why the Video Profile?
Because seeing is believing. By making each encounter as close to real time as possible, Video Profiles eliminate the sales agent’s denial from the mystery shop process. Whether your training program is in-house or through a paid consultant, you must measure the effectiveness of that training. You have invested time and money to support your sales team. Our Video Profiles will confirm if the agents have incorporated those new selling strategies into their sales presentations.
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• Focus. When you see the full visual impact of the one on one interaction between the sales agent and a potential buyer, you can then target your training dollars to identified areas that need skill reinforcement.
• Empowerment: The Video Profile is a highly effective self-empowering training tool for your sales team. Seeing facial expressions and body language allows the agent to have that all important ‘ah ha’ moment.
• Team Training Tools: Show the whole team the best sales practices from your super stars video shops.
• No Denial: How can you deny what you see and hear? Video shops are the most objective and effective format to separate the ‘they said’ out of the picture.
• Validation: Team results will confirm the effectiveness of your training program.
• Success: The road to more sales is better selling techniques. Video Profiles are your directional map to sales success.
• And More: Video shops can also provide the visual means to assess the effectiveness of your sales center’s physical environment. Does where you store brochures, features lists, etc. force the agent to walk away from the buyer? Turn their back too often? Inner sales offices too distant to allow a quick greeting?